The Sentry Whole House System for City Water includes:

• 1 Whole House Mid-Plate Tank with Regenerative Head
• 24” Inlet Stainless Steel Tubing
• 24” Outlet Stainless Steel Tubing
• ½” Drain Tube with ½” X ½” SharkBite Fitting for Drain

The Sentry Whole House System for Well Water is a customizable system that typically includes:

• Tank 1 with Regenerative Head
• Tank 2 with Pass-through Head
• 24” Inlet Stainless Steel Tubing
• 24” Outlet Stainless Steel Tubing
• 18" Transfer Stainless Steel Tubing
• ½” Drain Tube with ½” X ½” SharkBite Fitting for Drain

All Whole House Wellness Systems also include one under-sink Sentry Wellness System for delicious, mineral-enriched drinking water straight from the tap.

Please note all Whole House Wellness Systems are shipped with standard 1” fittings. If you have ¾” pipes and need different-sized connection fittings, please contact us to ensure you receive the appropriate part.

The Sentry Whole House Wellness System is an in-line water treatment system designed to work with residential homes.

With our system, all the water that enters your home first filters through our treatment system, which utilizes our ToxyGuard filtration media blend to remove harmful toxins, neutralize soft and hard scale, and soften water without salt with our salt-free medias.

From doing dishes to morning showers and loads of laundry, this treatment process ensures that the water you use every day is free from irritating toxins.

The Sentry Whole House System is designed to work for residential homes that use municipal water as their water supply. City water is typically pre-treated by the city to remove some common groundwater contaminants. Our system is designed to fill in the gaps by filtering out the contaminants that are still present after the city's pre-treatment process.

The Sentry Well Whole House system is specialized for residential homes that rely on well water for their water supply. Well water doesn't receive the same water treatment services as public water systems, so it requires additional filtration power to target common well water contaminants. Based on the specific contaminants in your well water, this system can be customized to remove iron, manganese, arsenic, uranium, and/or nitrates.

The Sentry Whole House System for Well Water is designed to remove contaminants that are commonly found in well water sources. However, since every well has different contaminants, each well needs its own custom water treatment formula.

Sentry H2O requires a well water test to be performed and submitted in order to ensure the water treatment formula created for you works for your specific well.

Failure to do so may lead to ineffective water treatment and will void your warranty.

You can purchase a well water test here.

The Sentry Whole House System for City Water utilizes our ToxyGuard filtration media blend to remove ammonia, fluoride, chlorine, chloramines, arsenic, boron, hydrogen sulfide, phosphorus, sulfates, phosphates, PFAS, PFOS, and Pharmaceutical VOCs.

The Sentry Whole House System for Well Water utilizes our WellGuard filtration media blend to target contaminants commonly found in well water in combination with custom formulations targeting your well’s specific toxins, such as nitrates, iron, manganese, arsenic, and uranium.

Learn more about the benefits of the filtration media we use here.

Yes! TheToxyGuard filtration media blend used in the Sentry Whole House System for City Water and the WellGuard filtration media blend used in the Well System havebeen extensively researched and proven effective.

We invite you to check out the independent lab tests and learn more about the science behind the filtration media used in our systems here.

Yes! Once the Whole House System is fully flushed at the end of the installation process and the water runs clear, then it's ready to use!

Occasionally, due to shipping, you may experience additional filtration media dust come through your system after the start-up process. This should only occur for an additional 2-3 days as the system normalizes.

Fortunately, maintaining your Whole House System is easy!

First, set a reminder to refresh your Whole House System in the future. To
ensure optimal filtration and water treatment, simply refresh your tank using our Whole Home Revitalizer after 7 years (for 1-3 occupants) or 5 years (for 4+ occupants).

Then, familiarize yourself with the Regeneration Timer on the Whole House Tank, which controls the regeneration process. Just like a regular clock, the Regeneration Clock needs to be reset to the current time after losing power.

That’s it for maintaining your Whole House System! For the included under-sink Wellness System, be sure to replace those filters once per year.

The regeneration process simply regenerates the filtration media with water for long-term use.

During the regeneration process for the City System, the Regeneration Head (located at the top of the system) pumps on average for 16 minutes, up to 4-5 gallons per minute, every 4 days. The following is the sequence one can expect to take place: C1 (Backwash/10 minutes); C4 (Rinse/6 minutes). On average an additional $5/month can be expected to be added to your monthly water bill for this process.

During the regeneration process for the Well System, the Regeneration Head (located at the top of Tank 1) will pump on average for 35 minutes, up to 4 gallons per minute, every 2 days. The following is the sequence one can expect to take place: C1 (Backwash/30 minutes); C4 (Rinse/5 minutes).The regeneration process simply regenerates the filtration media with water for long-term use.

Be sure to follow plumbing codes.

This is very rare and only likely to occur during a regeneration period combined with a loss of power.

Contact us right away so we can help.

To avoid loss of water pressure and possible concerns with the backwashing process, unplug the power to the tank and place the system in bypass by turning the red handled valves perpendicular to the water flow.

Reach out to us by phone at 1-833-377-3817 or by email at CleanWater@SentryH2O.com for next steps.

To ensure optimal filtration and water treatment, it’s important to refresh your Whole House System using our Whole Home Revitalizer after 7 years (for 1-3 occupants) or 5 years (for 4+ occupants).

When that time comes, simply order your Whole Home Revitalizer from our website (coming Winter 2025!)

Dimensions:

• City System: 13" x 66" x 24" (WxHxD)
• Well System: 3' x 6.5' x 2' (WxHxD)

System Requirements:

• Standard 1” or ¾” Water Lines – Fits our shark-bite style fitting.
• 110v Outlet or Plug – Powers the Regeneration Process; ideally needs to be near system, but Heavy gauge extension cord can be used when needed.
• Drain for Regeneration Process - Typically located near/on the loop if installed at a new build, or a nearby drain (Washing Machine or Floor Drain) will be sufficient if installed via plumbing code.
• FOR WELL SYSTEMS ONLY: 50-70psi Well Pump Range - Ensures Free Boarding can occur to avoid oversaturation of the media.